COFEE HOUSE AMORE LTD uses Shopify checkout to process purchases. Select your preferred option from the payment methods displayed when you check out.
1. Accepted Payment Methods
The payment methods available for your order are displayed at checkout. Select one of the options shown before confirming payment.
Availability can depend on your device, browser, payment details and the provider's requirements. Only the options displayed at checkout are available for your particular purchase.
2. Currency and Order Total
Our UK store prices and checkout payments are in British pounds sterling (GBP, £). Review the final order summary, including any applicable taxes, discounts and delivery charges, before confirming payment.
We offer free shipping within the United Kingdom only. See our Shipping Policy for full delivery information.
If your card or payment account uses another currency, your bank or payment provider may apply its own conversion rate or charges. Contact that provider for details.
3. How to Pay
- Add the products you want to your basket and proceed to checkout.
- Enter or review your contact information and United Kingdom delivery address.
- Select an available payment method and follow its instructions.
- Check your products, delivery details and total before submitting the order.
- Complete any authentication or approval requested by your bank or payment provider.
Express checkout options may use details saved with your provider. Please check that your saved email address, billing information and delivery address are correct before confirming the purchase.
4. Payment Security
Payments are completed through the checkout and the relevant payment provider. Your bank or provider may request additional authentication, such as a 3D Secure verification, before approving a transaction.
COFEE HOUSE AMORE LTD will not ask you to email your complete card number, card security code, banking password or one-time authentication code. Enter sensitive payment information only in the appropriate checkout or provider interface.
For information about how personal information is handled, please read our Privacy Policy.
5. Payment and Order Confirmation
Order processing begins once your payment has been confirmed.
Payment authorisation and the time a transaction appears on your account can vary by payment method. An order or payment confirmation is separate from a dispatch notification. Our order terms and delivery arrangements are explained in the Terms of Service and Shipping Policy.
If you believe a payment has been taken but cannot find an order confirmation, check your spam folder and contact us before placing the same order again. Include the checkout email address, approximate transaction time and amount, but do not send complete card details.
6. Declined or Unsuccessful Payments
If your payment is unsuccessful, check that your billing details are correct, your payment method has sufficient available funds or credit, and any bank verification has been completed. Your issuer or provider may also apply online payment limits or other restrictions.
You can choose another method offered at checkout or contact your bank or payment provider for the reason a transaction was declined. COFEE HOUSE AMORE LTD cannot override an issuer's decision. If the checkout itself is not working, contact us with a description of the error so that we can help investigate.
7. Refunds
Approved refunds are returned through the original payment method in accordance with our Return & Refund Policy. The time between issuing a refund and its appearance on your account depends on your bank or payment provider.
8. Need Help With a Payment?
Email support@cofeehouse.co.uk or call +44 7473 989473. For an existing order, include your order number and the email address used at checkout. Our customer service hours and company information are below.
COFEE HOUSE AMORE LTD
Operated by COFEE HOUSE AMORE LTD
Company Number: 11425211
Director: BASAK, Abdullah
Registered Office: 12 Lower Street, Kettering, England, NN16 8DH
Email: support@cofeehouse.co.uk
Phone: +44 7473 989473
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (UK local time, GMT/BST), excluding UK bank holidays.
For shipping questions, please review our Shipping Policy. For returns, refunds, exchanges, or cancellations, please review our Return & Refund Policy. For information about how we handle personal information, please review our Privacy Policy.